The International Journal of Professional Management - ISSN 20422341
Shifting to Outcomes and Demand-Based Public Services
Volume 11, Issue 5, 2016
Neil Streets
Foreword
Demand management in local public services remains a work in progress. This is both obvious and reassuring - if any of this was easy, it would already be established practice. This paper aims to lay out the key components of demand and outcomes planning whilst working through the constraints and approaches to change.
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