The International Journal of Professional Management - ISSN 20422341
A Literature Review of Theoretical Models on the Development of Content Marketing Strategy in Malaysia's E-Commerce Industry
Volume 12, Issue 6, November 2017
Ngui Min Fui
DBA candidate, IPE Management School Paris, France
William CHUA
PhD (Management), MBA, BSc (Maths/Ed), MMIM, MIIKM, Honorary Fellow
Professor and Doctoral Supervisor, IPE Management School Paris, France
Correspondence to
mftngui@hotmail.com
Malaysia
Abstract
The purpose of the paper is to review the academic literature on the strategy to develop a content marketing in Malaysia's e-commerce industry, and to provide theoretical models for growth in content marketing. This study is based on the general review approach consisting of various viewpoints from previous studies. A rapidly changing business environment, largely brought about by the internet, requires companies to quickly implement new business methods, develop new networks and alliances, and be creative in their marketing. Furthermore, marketers are faced with a number of challenges nowadays, consumers are becoming desensitised to traditional advertisements and marketers are forced to develop more creative marketing solutions to reach sceptical and fragmented target audiences. Consumers have the power to decide when, how and where they want to interact with advertisers.
Content marketing has been proposed as a solution to this declining effectiveness of traditional marketing. It is suggested that there should be a comprehensive strategic approach. Online businesses in Malaysia need to create content that answers customers' expectations and caters for consumers' needs. It is impossible to construct a general marketing message that will gain a uniform response from different groups. Content should be customised according to target market and group.
The study aims to enable others to establish a balanced equation with the current state of content marketing research. It also offers a useful means to analyse the kinds of research that needs to be pursued to make additional research progress in the related area of the content marketing.
Key words
Content marketing, Strategy, E-Commerce Industry, Theoretical Models, Literature Review, Data Mining, Web-Driven World, Social Media, Key Performance Indicators
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