The International Journal of Professional Management - ISSN 20422341
Gamification: A cautionary tale of training design,
Volume 16, Issue 4, 2021
Katie Carrier
Abstract
Gamification is becoming increasingly popular within organisations, especially in training, to motivate learners. However, it is believed that if gamified training is not designed properly, it will inevitably fail. This paper sets out three potential pitfalls for gamification and provides recommendations on how training designers can overcome them.
Firstly, it considers the application of gamification to existing training and how training designers should use motivational models such as the ARCs model of motivation to include game elements.
Secondly, it provides evidence that the most common game element, reward, may have negative impacts on a learner’s behaviour, and how training designers should consider self-determination theory to develop ways to intrinsically motivate learners. Thirdly, it highlights the limited research into the gaming elements and how training designers should look at psychologically proven theories to gamify training.
Thirdly, it highlights the limited research into the gaming elements and how training designers should look at psychologically proven theories to gamify training.
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