The International Journal of Professional Management - ISSN 20422341
Critical Review and Practical Application of Change Management:
The Case of a Higher Education Institution
Volume 5, Issue 4, October 2011
Vladimir Zhechev
Assistant Professor
International University College, Bulgaria
vladimir.zhechev@vumk.eu
(for correspondence, contact Vladimir Zhechev)
Stanislav Ivanov
Academic Director
stanislav.ivanov@vumk.eu
International University College
3 Bulgaria str
9300 Dobrich, Bulgaria,
Tel: +359 58 655618
Fax: +359 58 605760
Abstract
The chief objective of this study is to critically review the underlying concepts of different change management approaches, change manager roles and provide a framework for understanding their impacts on organisational reformation in higher education. The article includes observations of the evolution of change management and the shifting role of change managers. The study also incorporates real life case from Bulgaria highlighting important aspects of the change management process, which provides valuable insights to identifying the principal protrusions of change on the operations of a Bulgarian higher education institution. Finally, the paper provides recommendations to practitioners as for how to mitigate failure rates during the process of implementing change.
Key words: change, change management, change manager, approaches to change, higher education, Bulgaria
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